This website is owned and operated by Bikes To You. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.
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Bikes To You are committed to protecting and respecting your privacy and complying with applicable laws for the protection of personal data. This policy sets out (1) the type of information we collect from you when you visit the Website; and (2) the way we treat any information we collect from you, or that you provide to us through the Website.

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What data do we collect?
We collect the following data:

• Personal identification information (Name, email address, phone number, etc.)
• Address for delivery purposes only
• Rider heights (to ensure suitable bike fit)

‍How do we collect your data?
You directly provide Bikes To You with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services.
  
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser’s cookies.

‍How will we use your data?
Bikes To You collects your data so that we can:

• Process your order and manage your account.
• Email you with special offers on other products and services we think you might like.
• When Bikes To You processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

‍How do we store your data?
We securely store your data. We will keep your data for 2 years. Once this time period has expired, we will delete your data.

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‍Marketing
We would like to send you information about products and services of ours that we think you might like. We also like to keep you updated on business news via email.

• If you have agreed to receive marketing, you may always opt out at a later date.
• You have the right at any time to stop us from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please email us: info@bikestoyou.co.uk

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What are your data protection rights?

‍We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal data that we hold. We may charge you a small fee for this service.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request Bikes To You to complete the information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@bikestoyou.co.uk

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Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.

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How do we use cookies?
We use cookies in a range of ways to improve your experience on our website, including:

Keeping you signed in

Understanding how you use our website

Marketing products and services to you that we think you will find useful.

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What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:

Functionality – We use these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

Advertising – Bikes To You uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Bikes To You sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

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How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

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Privacy policies of other websites
The Bikes To You website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

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Changes to our privacy policy
We keep our privacy policy under regular review and places any updates on this web page.

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How to contact us
If you have any questions about Bikes To You’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: info@bikestoyou.co.uk

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How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Bikes To You has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.